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FAQs

Frequently asked questions

Can't see an answer to your question?

Feel free to email us : info@frequencyhearing.co.uk

or ring us : 07795 230098

Where is Frequency Hearing based?

Frequency Hearing is based from Weston, near Stafford, Staffordshire and we offer our clients a home visit service, with fast response times. Home visits cover the Stafford to Stoke-on-Trent and local surrounding areas. So, why not contact us to book for next appointment and we then come to you!

Why choose Frequency Hearing?

We are completely independent, the advice we give will be specific and individual to you. We treat people how they would like to be treated.


For years, patients have depended on Barry to provide his valuable services. Every client we see is guaranteed to be treated in a way they deserve and in a friendly professional manner.

We are dedicated to building long-lasting relationships with you. To provide services and communication that are on your wavelength.


Our services are based on building trust and medical integrity to provide quality services that you can rely on and that are unique to your needs. 

Not only can you check on your hearing and receive advice on solutions available, you can also check on your ear health which is very important. We can let you know about any changes to your ear and situation. 

At the heart of Frequency Hearing, we want to offer solutions and advice that works for you.


Book a hearing consultation with us today and see what we can do for you. 

Are you an independent company?

Yes! Frequency Hearing Ltd is a fully independent company. This is great because this allows us to offer a competitive range of many main branded hearing aids and solutions suitable for you.

What areas do you cover?

Currently, Stafford to Stoke-on-Trent and the surrounding towns.

I've heard most companies charge for home visits, do you charge for home visits?

No, we do not charge for home visits for adults. We see this as part of our service to you.


We do however offer a more specialised audiology service, which is specifically for children's hearing tests and reports, also for adults and  employee hearing tests and report which is charged at £100.


The hearing test and report service we provide is for people that would like a hearing test check, consultation and then information regarding their results written in a formal report from our experienced and qualified audiologist.

What is the cost for home visit earwax removal?

The cost of home visit earwax removal is £65.

How much will new hearing aids cost?

In terms of cost they start at around £900 a pair. Some will cost more, depending on technology level, dexterity, physical style, lifestyle, your individual budget and what is right for you.

How long is a hearing test?

It can take up to an hour, depending on your personal circumstances.

How long does does an earwax removal appointment take?

Removing wax safely from your ears can take up to half an hour, sometimes less depending on your personal circumstances.

Do you offer weekend or evening appointments?

Sure, no problem. Contact us by phone or email and we will organise an appointment for you.

Do your hearing aids come with a warranty?

Yes. All our hearing aids will come with a full warranty. For some products the warranty will be up to 5 years.

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